Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return or exchange an item
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Unfortunately, we do not do cover the cost of returns on international orders outside of the united states Unless the customer pays for the return. We do not accept exchanges for international orders.
To start a return, you can contact us at [email protected]. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at [email protected].
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Restocking fee
There is no restocking fee to refund a product.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
How many days do you have a return policy?
: 30 days policy.
What is the restocking fee?
: No restocking fee.
How can customers return products?
: By Mail.
How Will Customers Get the Return label?
: For defective products: Customer responsibility
: For customer remorse: Customer responsibility
Who will bear the shipping cost?
For defective products: The customer has to bear the actual shipping cost.
For customer remorse: The customer has to bear the actual shipping cost.
The product conditions that we allow for returns?
: New
Return Address: 17665 Northern Harrier Court Conroe Texas, 77385
Customer support contact below.
Email: [email protected]
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.